Frequently asked questions

Product Specifications

Q: What are the dimensions of the Nuni Mug?

A: The mug measures 4.7 inches in height x 3.1 inches in diameter, with a compact base of 4.7 inches x 0.7 inches for stable placement.

Q: What’s the maximum capacity of the mug?

A: The Nuni Mug holds up to 10 ounces (300 mL) of liquid, perfect for your favorite hot or cold beverages.

Q: What power source does the mug require?

A: The Nuni Mug operates on 12V power and must be plugged into a compatible outlet to function. It does not use batteries.

Usage & Features

Q: How does the heating system work?

A: The mug offers 3 adjustable heating levels:

- Warm 130 F degrees. Ideal al for maintaining drink at a not so hot temperature)

- Hot 140 F degrees. For those who enjoy a hot drink but not that hot !

- Piping 150 F degrees. Always as hot as it came out of the coffee machine.

Simply plug in the mug, select your preferred setting, and enjoy!

Q: Can I use the Nuni Mug without plugging it in?

A: No, the mug requires a 12V power connection to activate its heating and stirring technology. It cannot operate unplugged.

Q: What is the magnetic rotor stirring pill? Is it safe?

A: The pill is made of food-grade plastic, designed to be odorless, heat-resistant, and corrosion-resistant. It’s completely safe for beverage contact and helps maintain your drinks always mixed.

Q: How do I remove or clean the magnetic rotor pill?

A: The pill is easily removable by hand for cleaning. Rinse it with warm water and mild soap, then reinsert it into the mug.

Safety & Cleaning

Q: How do I clean the Nuni Mug?

A: It is very easy to clean.

- Mug: Hand-wash with water and mild soap. Do not submerge it fully.

- Base: Wipe with a damp cloth. Never submerge the base in water, as it contains electronic components.

- Magnetic Pill: Remove and rinse separately (see above).

Q: Can I put the Nuni Mug in the dishwasher?

A: No. The mug and base are not dishwasher-safe due to their electronic components. Hand-washing ensures longevity.

Q: Is the magnetic rotor pill heat-resistant?

A: Yes! It’s engineered to withstand high temperatures and is completely corrosion-resistant, even with frequent use.

Shipping & Gifting

Q: Is free shipping included?

A: Yes! Free shipping is included in the price for Orders shipped to the continental U.S. . Additional fees may apply for international orders.

Q: Is the Nuni Mug packaged as a gift?

A: Absolutely! Each mug comes in a sleek, ready-to-gift box, making it perfect for birthdays, holidays, or for that special treat.

Have more questions?

Reach out to support@nunimug.com – we’re here to help!